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Call Centre Consultant

Job Overview
542361a51aa4d9b58cca93320049dae4f3e56da3

WING (Cambodia) Specialised Bank, Ltd.


Job Title:

Call Centre Consultant

Close Date:

Nov 07, 2020

Location:

Phnom Penh, 🇰🇭 Cambodia

Salary:

(Negotiable)

Hiring:

2

Sex:

Male

Female

Languages:

English (Good)


Job Category:

Consultancy

Job Type:

Full-Time

Job Requirement / Qualifications

- Graduated Bachelor Degree on related field
- Very Good on communication in English. Chinese is a plus.
- Strong Customer Service skills, commitment and a desire to satisfy the customer
- Good listening and problem solving skills
- Dynamic, flexibility and strong commitment
- High-level analytical skills with the ability to think laterally in an environment of change
- Flexibility to be able to work within different work shifts (between the rosters of 7am –8pm)
- General PC literacy and keyboard skills

Job Duties / Responsibilities

- Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills
- Handling customer complaints or refer them to appropriate area for action
- Accurately identifying a customer’s query and providing a quick resolution
- Monitoring and actively managing variances from agreed performance targets, through identifying and understanding the causes and taking corrective action to minimize risk and maximize performance
- Perform all admin tasks as requested efficiently and following processes

How To Apply

Interested candidates, please use contact detail below to apply for the job

Company Name: WING (Cambodia) Specialised Bank, Ltd.
Contact Person: HR Department
E-mails: 1 jobs@wingmoney.com
Phones: 1 077 988 071
2 078 989 725
3 078 989 114
Websites: 1 http://www.wingmoney.com
Address: No. 721, Preah Monivong Blvd., Sangkat Beung Keng Kang 3, Khan Chamkar Mon, Phnom Penh, Cambodia
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