Call Centre

Job Overview

Chip Mong Group

Job Title:

Call Centre

Close Date:

Nov 13, 2020


Phnom Penh, 🇰🇭 Cambodia









English (Good)

Job Category:

Media / Advertisement

Job Type:


Job Requirement / Qualifications

What you should have:
• Bachelor’s degree in Business Administrative, Management, or related field
• Minimum 1-year experience in similar role
• Intermediate to advanced English proficiency
• Strong interpersonal skills and communication skills
• Strong problem-solving skills.
• Strong negotiation and presentation skills.

What we offer:
We offer attractive remuneration and fringe benefits including free meals, Seniority payment, bonus, and insurance, etc. with excellent career development opportunities to the right candidates.

Note: Only shortlisted candidates will be contacted.

Job Duties / Responsibilities

Summary of Position
Ensure the information that required to announce to customer is delivered in effective way. Managing inbound & outbound call for customers in a timely manner. Develop the proper daily report summary based on template.

What you will do:
• Contact customers via phone calls to assess the quality of service provided by the sales team in terms of key strengths and weaknesses
• Serve as a call center representative; respond to questions and concerns from customers; share information related to company’s marketing information; maintain good relationships with customers
• Outbound Call – take sales order/follow up customer as assigned by supervisor
• Ensure customers are satisfied with the services provided by the telemarketing team
• Review and audit the performance of the sales team; provide relevant support to improve performance and customer service
• Perform other duties as assigned.

How To Apply

Interested candidates, please use contact detail below to apply for the job

Company Name: Chip Mong Group
Contact Person: Chansavat HAK
E-mails: 1 chansavat.hak@chipmong.com
Phones: 1 067 222 949
Websites: 1 http://www.chipmong.com
Address: #137, Mao Tse Tung Blvd, Sangkat Boeung Keng Kang III, Khan Chamkarmorn, Phnom Penh Cambodia
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