Technical Support Engineer

Job Overview


Job Title:

Technical Support Engineer

Close Date:

Nov 09, 2020


Phnom Penh, 🇰🇭 Cambodia









English (Good)

Job Category:

Architecture / Engineering

Job Type:


Job Requirement / Qualifications

• Bachelor Degree of IT or related field is required. Undergraduate is also welcome
• Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail
• Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.
• Good spoken English and/ (or) any other languages: Chinese/Thai/Vietnamese is a plus
• Personal motorbike is a plus
• Be able to travel and stay in other provinces
• Loyalty, honesty, patient work, positive aptitude
• Be willing to support as needed.

Job Duties / Responsibilities

• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance

How To Apply

Interested candidates, please use contact detail below to apply for the job

Company Name: MekongNet
Contact Person: Ang Sokkea (Mr.)
E-mails: 1 career@mekongnet.com.kh
Phones: 1 081 831 516
2 061 226 648
Websites: 1 http://www.mekongnet.com.kh
Address: Building No 95, 4th Floor, Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh, Cambodia.
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